Monthly billing terms

Monthly Billing Terms

These Monthly Billing Terms ("Terms") govern your subscription to ecommerce group's services on a monthly billing cycle. By subscribing to our services, you agree to these Terms.

Subscription Plan

You have selected a subscription plan with monthly billing for access to ecommerce group's platform and services ("Services"). The plan details, including pricing and features, are outlined during the signup process and may be viewed in your account settings.

Billing Cycle

Your subscription is billed on a monthly basis. The billing cycle begins on the date of your initial subscription and continues on the same day of each subsequent month unless otherwise specified.

Billing and Payment

  • Billing: You authorize ecommerce group to charge your chosen payment method for the monthly subscription fee applicable to your plan.

  • Payment Method: You must provide accurate and complete billing information, including a valid payment method. Failure to maintain accurate payment information may result in suspension or termination of your access to the Services.

  • Billing Disputes: If you believe there is an error in billing or if you have questions regarding your charges, please contact our customer support promptly to resolve any issues.

Cancellations and Refunds

  • Cancellation: You may cancel your subscription at any time. Cancellations become effective at the end of the current billing cycle, and you will continue to have access to the Services until the end of that cycle.

  • Refunds: Payments are non-refundable except where required by applicable law or as expressly stated in these Terms.

Changes to Subscription

  • Upgrades and Downgrades: You may upgrade or downgrade your subscription plan at any time through your account settings. Changes to your subscription plan may result in a change to your billing amount effective from the next billing cycle.

Termination

ecommerce group reserves the right to suspend or terminate your subscription and access to the Services if you violate these Terms or for any reason at our discretion, with or without notice.

Changes to Terms

ecommerce group may update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Services after any modifications constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Monthly Billing Terms or your subscription, please contact us at help@ecommercegroup.co